Author: Julia Jacobsen

Julia Jacobsen

Students explored examples of risk taking from personal and state history, through a …

Introduction text to using root cause analysis

How do you narrow in on a change idea? Use these four tips to get started

Protocol to engage in the fishbone diagram

An example of a fishbone diagram about the problem of groupwork roles

Introduction text to using root cause analysis

Use this workbook to prepare and reflect about the empathy interview process

Use this protocol to tune and refine your aim statement

This work book will help you craft, and revise, an Aim Statement for your improvement project!